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dashboards

4 Questions Every Dashboard Should Answer

Any small business leader wanting to implement a dashboard can find dozens of examples via a simple Google search. While many of these dashboards may be gorgeous representations of data with fancy looking charts like gauges, when I look at them it is not clear to me what conclusions I should draw from them. If I am a leader of a business then I want to know how the business is doing and what we need to do to get better. My philosophy is that standard periodic business reports should tell a story about the business. This means knowing not only the “what” but the “why” and the “how” as well.

Define Your Business KPIs In 4 Steps

Small and large businesses today receive large amounts of data. From their sales transactions, site traffic, call center activity, and dozens of other sources, modern businesses have more data at their disposal to make educated decisions. However, the volume of data can make it difficult for leaders to define the critically important handful of metrics, or KPIs, that truly determine success for a business.

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